Install the printer with windows builtin driver. You can also refer this document for more steps.
Watch this YouTube video to uninstall the printer software. Uninstall the printer software and install the printer with windows built in drivers. If the issue persists, I would suggest you could try to install the printer using Windows built-in drivers: Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.Again, go to the Run window, type – “ c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.Under print server properties, go to drivers - remove any entry there as well.Press the "windows key" + "r" to get the "Run" window open - Type " printui.exe /s" (There is a space between.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.First, unplug the USB cable from the printer if present.I would suggest a clean install to try and fix this issue. Please use this link to help you with that information: This tool can diagnose and fix many printing and printer software related issues. I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: How is the printer connected? USB/Wirelessĭid you check if the right printer is selected before printing?
MICROSOFT WORD 2016 NOT RESPONDING HP PDF
Don't worry we'll work together to help you find a solution.ĭoes this issue specific to any one particular application like Office 365? Or does this happen while printing any type of documents like printing the PDF files or the other online documents? Let me know!
For taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand that you are having issues while printing from your HP OfficeJet printer.
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